What do I do if there’s an issue with my equipment?

Please refer to the manufacturer’s heat pump manual for instructions specific to the heat pump model and for troubleshooting suggestions. The equipment-specific manuals provided by the manufacturer must be used to maintain the equipment and to comply with all applicable standards by a qualified service technician. Alternatively, you can contact a qualified service technician. Additional information can be found in our maintenance and operations manual.

Please note that Blatchford Renewable Energy is not responsible for the operation or maintenance of the heat pump inside your home.