What do I do in case of an emergency situation relating to Blatchford Renewable Energy? | Blatchford Renewable Energy Utility | City of Edmonton

My Account

Have an emergency? No problem – we are here for you 24/7, every day of the year.

For emergencies during business hours (7 am – 7 pm) please contact:

In Edmonton: 311
Calls from outside Edmonton: (780) 442-5311
TTY Services: (780) 944-5555

For emergencies after hours (7 pm – 7 am) please contact: 780-508-9200

Contact Us

Customer Care
311 (in Edmonton) or 780-442-5311

TTY Services: 780-944-5555

7 days a week from 7 am to 7 pm
(closed statutory holidays)

Billing
Once you’ve signed up for your Blatchford Renewable Energy services, manage your billing by logging into EPCOR MyAccount or contact EPCOR at 310-4300.

Monday to Friday
8 am – 7 pm, Saturday 8 am – 4:30 pm
(closed Sunday and statutory holidays)

Emergency
Visit Customer Support for our emergency contact information.

Other questions?
Reach us at blatchfordutility@edmonton.ca