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My Account

Do you send sales personnel to my home?

What do I do in case of an emergency situation relating to Blatchford Renewable Energy?

Am I paying more to get my energy from renewable sources?

Will the utility rate increase in subsequent years?

Why are my summer energy bills the same as they were in winter when I am not heating my home?

Why is EPCOR doing the billing for my services?

I think my meter is reading wrong, how do I correct this?

Where can I check my energy consumption?

How do I inquire about or dispute charges on my bill?

How do I find a qualified service technician for my heat pump?

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Recent Posts
  • Blatchford community wins Federation of Canadian Municipalities award
  • District Energy Sharing System 101
  • Tapping into a renewable energy source right under our feet.
  • Blatchford’s Energy Centre One – Designing a building for sustainability.
  • Blatchford’s building partner sourced sustainable solutions
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Contact Us

Customer Care
311 (in Edmonton) or 780-442-5311

TTY Services: 780-944-5555

7 days a week from 7 am to 7 pm
(closed statutory holidays)


Billing
Contact EPCOR at 310-4300 or custserv@epcor.com

Monday to Friday
8 am – 7 pm, Saturday 8 am – 4:30 pm
(closed Sunday and statutory holidays)


Emergency
Visit Customer Support for our emergency contact information.


Other questions?
Reach us at blatchfordutility@edmonton.ca

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