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My Account

How often should I have my heating system professionally serviced?

What do I do if there’s an issue with my equipment?

There is insufficient heating or cooling

There is no hot water

My heat pump is locked out or showing an alarm

My energy usage appears to be high

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Recent Posts
  • Meter sealing in April
  • Blatchford District Energy Sharing System wins two international awards!
  • 10 reasons why district energy sharing is good for Blatchford homeowners
  • Government of Canada grant to bring more renewable energy to Blatchford
  • Mapping our progress
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Contact Us

Customer Care
311 (in Edmonton) or 780-442-5311

TTY Services: 711

6 days a week from 7 am to 7 pm
(closed Sundays and statutory holidays)


Billing
Once you’ve signed up for your Blatchford Renewable Energy services, manage your billing by logging into EPCOR MyAccount or contact EPCOR at 310-4300.

Monday to Friday
8 am – 7 pm, Saturday 8 am – 4:30 pm
(closed Sunday and statutory holidays)


Emergency
Visit Customer Support for our emergency contact information.


Other questions?
Reach us at blatchfordutility@edmonton.ca

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